First of all, what is Vendor Management? Vendor management allows us to build a relationship with your suppliers and service providers that will strengthen both businesses. Vendor management is not negotiating the lowest price possible. Vendor management is constantly working with your vendors to come to agreements that will mutually benefit both companies.
1) The “Tried and True” Approach – Many times when companies choose vendors, they may choose on price or features but are not quite sure how this is going to mesh with their current environment. At Solace, we utilize the vendors that we would suggest, therefore taking away many of the guessing games.
2) One Company to Call – When Solace handles your vendors, whether they be your T1 vendor or even your copier vendor, we are able to speak with them on a technical level to ensure that issues are resolved. And pride ourselves on being able to communicate that with our customers in a way that’s easy to understand. Now you have only one number to call when you need assistance.
3) Company Savings – Imagine how much time that a company spends on managing its vendors per week. Even if it were an hour a week (which is usually much more), that’s 52 hours a year. Multiply that out by the hourly cost of the employee that handles vendor calls and trouble situations and you can see how the costs can compound over a years time. Solace helps save that money and time for you to run your business.
4) Monitoring – Solace will monitor your contracts with your various vendors and help negotiate the best solution for your business when the times comes for renewal or replacement. Since we maintain relationships with many different vendors in many different areas, you have one concise location for business resources.
5) Risk Management – Due diligence at contract signing is only one portion. What is the risk of using one vendor over another? We want to make sure that your company is not put at risk by helping to choose the solution that is right for you strategically and financially.