Got Remote Workers? 8 Key Points to Include in Your Remote Work Policy

July 29th, 2011

Win-win. That’s how many small businesses describe having all or some staff working remotely.

Apart from reaping tangible benefits like lower operating costs (from saving on things like rent and utilities), companies usually notice improved staff morale and productivity because of more flexible work schedules, and for some, relief from traffic-congested commutes.

But to keep this working arrangement healthy, it’s necessary to have a remote work policy. This policy isn’t meant to take away the flexibility inherent in working remotely, but provides guidelines and boundaries that maintain order and allow staff to function at their best.

Here are eight points that should be included in your business’ remote work policy.

1) Office rules apply
Even though your remote employees are not physically in the office, they still need to adhere to all relevant rules outlined in your employee handbook. For example, if you have defined policies concerning work-related electronic communication, these rules continue to be applicable.

2) Equipment
Every business is different regarding equipment policies. If you’ll provide remote workers with all equipment they’ll need to work from home, define rules as to how the equipment should be used. For example, can employees load non-work software on their laptops? Can equipment be used by non-employees?

3) Insurance
You may need to ensure your remote staff have a homeowner’s insurance policy that covers using a part of their home as an office. If additional money is needed to accommodate this, determine who will pay the added expense. For insurance purposes, many small companies also stipulate that client meetings not be held in home offices.

4) Workers’ Comp
It needs to be established that workers’ comp only applies if remote employees are injured while performing work-related activities.

5) Reimbursable Expenses
Having remote employees can introduce new reimbursable expenses. Eliminate the questions by defining in this policy what is or is not reimbursable.

6) Data Security
In our digital age, all work data is vulnerable, but especially when apart from a secure office system. Create guidelines remote staff must follow to ensure sensitive business data is not lost or exposed.

7) Tax Deduction
It may be possible for your employees to file for home office tax deductions. Your policy should state employees are responsible for applying for these deductions themselves. Here’s more information from the good folks at the IRS.

8) Termination
This section should include reasons why a remote work agreement can be terminated. Also, if a remote worker leaves your company, outline the protocol for what steps need be done prior to his/her exit. This includes equipment return, data removal, and possibly a home office inspection.

Here are a couple of sample remote worker policies that you can refer to:
Sample one (simple and concise)
Sample two (more detailed)

[Via. Two Hills Ltd www.twohills.co.nz http://www.hows-business.com/aggregator/sources/2]

Vendor Management – Taking the Next Step

August 30th, 2010

First of all, what is Vendor Management?  Vendor management allows us to build a relationship with your suppliers and service providers that will strengthen both businesses. Vendor management is not negotiating the lowest price possible. Vendor management is constantly working with your vendors to come to agreements that will mutually benefit both companies.

1) The “Tried and True” Approach – Many times when companies choose vendors, they may choose on price or features but are not quite sure how this is going to mesh with their current environment.  At Solace, we utilize the vendors that we would suggest, therefore taking away many of the guessing games.

2) One Company to Call – When Solace handles your vendors, whether they be your T1 vendor or even your copier vendor, we are able to speak with  them on a technical level to ensure that issues are resolved.  And pride ourselves on being able to communicate that with our customers in a way that’s easy to understand.  Now you have only one number to call when you need assistance.

3) Company Savings – Imagine how much time that a company spends on managing its vendors per week.  Even if it were an hour a week (which is usually much more), that’s 52 hours a year.  Multiply that out by the hourly cost of the employee that handles vendor calls and trouble situations and you can see how the costs can compound over a years time.  Solace helps save that money and time for you to run your business.

4) Monitoring – Solace will monitor your contracts with your various vendors and help negotiate the best solution for your business when the times comes for renewal or replacement.  Since we maintain relationships with many different vendors in many different areas, you have one concise location for business resources.

5) Risk Management – Due diligence at contract signing is only one portion.  What is the risk of using one vendor over another?  We want to make sure that your company is not put at risk by helping to choose the solution that is right for you strategically and financially.

Solace Networks Brings You Clear Peace of Mind

January 13th, 2010

http://hirestandards.files.wordpress.com/2009/09/clear_logo.jpgSolace Networks has teamed with Clear in order to offer the latest in 4G WiMax technology to its customers in the DFW Metroplex and beyond.  The emerging wireless technology allows 3-6Mbps download speeds and 1 Mbps uploads for your business.  Depending on your area, we recognize that this technology may be a viable supplement to your existing Internet connection for either backup purposes or a needed speed boost.  With the Service Level Agreements in place with Clear, it may also be a welcome replacement for some as their primary connection to the Internet.  Still curious as to how WiMax works?  Click HERE for a WiMax Diagram that will help.