About Us
People with small- to medium-sized businesses are passionate about what they do. They have to be to put in the effort and devote the long hours to juggling multiple, and often divergent, priorities.
At Solace, we’re the same way. We have to be – we built our business from the ground up, and we still think like a small business. Our passion is technology. Specifically bringing enterprise-level IT skills, services, and solutions to small- to medium- sized-businesses, affordably. And, we just like playing with the stuff! Because we are always looking for technology that helps us run our business more efficiently and cost effectively, we are able to find and offer breakthrough solutions to our clients. Rest assured, we will never recommend solutions we do not use ourselves.
We understand and respect the specific challenges small- to medium-sized businesses face. For instance, we’ve found most of our clients don’t have a lot of office space for an IT department or capital for unexpected IT expenditures, which is why we offer remote, managed services, for a predictable monthly cost. All of our clients like that.
And we have all kinds of clients – in the legal, medical, real estate, construction, financial, recruiting, non-profit, recycling, and business consulting fields, just to name a few. We think one of the reasons we are able to attract and keep such a diverse client base is because we don’t have any standard or ‘cookie cutter’ packages of solutions. We take the time to listen and learn so that we can customize technology plans to fit your unique business plans. We know you “just want it to work”. We make IT work.
We have created solutions for:
- Email Filtering, Continuity, and Archiving
- Web Filtering and Monitoring
- Desktop and Laptop Preventive Maintenance and Performance Monitoring
- Server Preventive Maintenance and Performance Monitoring
- Business Continuity and Disaster Recovery
We also offer a 24/7 remote helpdesk, because we’ve learned that’s one more thing that gives our clients Peace of Mind™. In fact, if you’re more comfortable with a dedicated human resource, we can offer you a Virtual IT Manager. Our Virtual IT Managers can still do most of your work offsite, but they are available onsite, as you need or want them. As with all our offerings, their service is also billed at a flat, monthly fee.
One last thing you might like to know about us is that our headquarters is located in Dallas, TX. If your business is in the DFW Metroplex, we can guarantee that if you need us on site, we will be there within four hours.
So, if you need a full IT department with less investment, less risk, and no overhead, contact us. If your current IT resources need technology recommendations or help creating best practice methodologies, contact us. If you need consulting help with a specific IT project, contact us. In fact, if you have any questions, contact us. We love to talk about IT.
